Spa Mate - Poor Quality - Terrible customer service

4 of 17 Spa Mate reviews

When I ordered my hot tub cover it took several weeks for me to get it.When I received it was the wrong size and poor quality.

The customer service was very unprofessional and refused to work with me. Although they have been in business for years I don't recommend buying anything from Spa Mate. As a consumer I should have been advised to add another inch to the sides to allow the over lay of the shirt and was not.

Most company will allow returns especially if you are spending $300 for a product.They refused to work with me and denied any wrong doing.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Order processing issue
Product or service
Spa Mate Cover
Review category
Shopping
review #825523
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4 of 17 Spa Mate reviews
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