They offer a Wonderful Warranty, it is useless. The owner does not want to hear, from you when the stitching falls apart, and the cover becomes waterlogged. The owner of the company is rude, and ignorant to his customers. He is falsely advertising ever day on the...Read more
this *** mike swore the cover would fit BECAUSE HE SAID HE KNEW THE DIMENSIONS and then when it didnt he tried blaming me.. what a loser thief..just like all the others he said take pictures.claims they were in buisness 45 years when i ordered and then denies saying...Read more
Although they swore they had the dimensions for the Catalina Spa - dimensions were not even close! Got NO WHERE with their customer service or should I say LACK OF! In the end ordered another one through Spa Heaven for the Catalina Spa & guess what - it fit...Read more
Bonner Springs, Kansas
BUYER BEWARE!!! I wish I had done a better search for reviews BEFORE I got ripped off! After reading the polices I submitted an inquiry email requesting info regarding fit and return policy. I was told that the covers were made from manufacturer templates and that...Read more
i ordered a spa cover from these people...doesn't fit...2-3 inches too big on two sides. manager said "we made it to the size the manufacturer says it should be...so it fits". i sent 10 photos and 2 videos showing it's waaaay off....and they don't care. won't take...Read more
Don't waste your money. Produces ill fitting spa covers and won't take any returns, no matter what. Very rude owner. Nice when you are ordering but when the have your $$, forget it. Will not listen to you. Keeps cutting you off. No matter what is wrong...Read more
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