Product: Spa Mate Hot Tub Cover Clear all filters (5 of 5 reviews match)
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I ordered a SpaMate hot tub cover. The cover fits over one hinge and covers it properly, but the flaps on the other side are sewed crooked and short and do not cover the hinge. I called and talked to Mike and sent pictures. He says it meets industry standards. I went...
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Anonymous
fuckspamate

same *** I got from them. $600 cover

Anonymous
fuckspamate

I am now dealing with Mike chode (goad) for the exact same issue for my $600 cover. DO NOT buy a single thing from these crooks. They screwed me on shipping, took a day off w...

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Spa Mate Hot Tub Cover
#1105804
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I was given a replacement cover for one that came apart at the seams while under warranty.The replacement cover fits terribly. The vinyl cover is loose and sloppy. It looks like a child sewed it. I contacted the company several times and I also spoke to the owner. Each...
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Spa Mate Hot Tub Cover
#1021135
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Bought cover on 9/12/13. Spoke with Mike on 2/25/14 because of a problem, and he was incredibly rude. Mike said that maybe my grandkids had opened and closed the cover roughly and caused damage (I don't have grandkids or any kids who open the spa). The cover had...
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Anonymous
Anonymous

Just had a cover delivered. First thing I noticed was how light it was. Second thing I discovered was how poorly made this cover is. The foam is cheap and is not wrapped tight...

Product
Spa Mate Hot Tub Cover
I didn't like
  • Defective product
  • Poor customer service
#928136
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The cover arrived within the promised time, and to my surprise, was actually better than the cover than came with my Hot Spring Prodigy spa when I purchased it new. I also order a Cover Butler which works like a charm. I highly recommend Spa Mate to anyone in need of a hot tub...
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5.0
Gardner, Kansas
Product
Spa Mate Hot Tub Cover
#907061
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Spa Mate - Heed our warnings

#1139388
2.5
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Wish I had listened to these reviews before I ordered. The steel support pieces started rusting out after about 8-9months of use. My fault for dragging my feet on a warranty claim, but I thought I had 3 years and what product fails after 9 months of use? TL;DR Spamate makes inferior quality covers and they'll fail and they won't fix it. Go somewhere else
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