Manufacturer: Spa Mate Category: Covers Clear all filters (3 of 3 reviews match)
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I was given a replacement cover for one that came apart at the seams while under warranty.The replacement cover fits terribly. The vinyl cover is loose and sloppy. It looks like a child sewed it. I contacted the company several times and I also spoke to the owner. Each...
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Product
Spa Mate Hot Tub Cover
#1021135
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Bought cover on 9/12/13. Spoke with Mike on 2/25/14 because of a problem, and he was incredibly rude. Mike said that maybe my grandkids had opened and closed the cover roughly and caused damage (I don't have grandkids or any kids who open the spa). The cover had...
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Anonymous
Anonymous

Just had a cover delivered. First thing I noticed was how light it was. Second thing I discovered was how poorly made this cover is. The foam is cheap and is not wrapped tight...

Product
Spa Mate Hot Tub Cover
I didn't like
  • Poor customer service
  • Defective product
#928136
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The cover arrived within the promised time, and to my surprise, was actually better than the cover than came with my Hot Spring Prodigy spa when I purchased it new. I also order a Cover Butler which works like a charm. I highly recommend Spa Mate to anyone in need of a hot tub...
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5.0
Spa Mate Gardner, Kansas
Product
Spa Mate Hot Tub Cover
#907061
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