I ordered a SpaMate hot tub cover. The cover fits over one hinge and covers it properly, but the flaps on the other side are sewed crooked and short and do not cover the hinge.
I called and talked to Mike and sent pictures. He says it meets industry standards. I went to all the Hot Tub stores in our area and every cover I looked at (14) covered both hinges properly.
SpaMates' standards are clearly lower than industry standards. I asked for a small piece of the same material so I could extend the flaps to cover the hinge but received no response.
Product or Service Mentioned: Spa Mate Hot Tub Cover.
Reason of review: Bad quality.